Frequently Asked Questions
Find answers to common questions about our products and services.
Each box contains only one product from the four products listed on the website.
There are no additional items or products outside the listed options.
2) Are all the products from the same list?
No, the concept is based on the element of surprise.
You will receive one of the four products randomly, without choosing.
Yes, daily quantity is limited.
A specific number of boxes is released each day, and they may sell out quickly depending on demand.
Due to the nature of the experience, returns are not accepted once the box is opened.
However, if there is a defect in the product or a manufacturing issue, it will be handled according to the warranty policy.
No, products are not available permanently.
Each drop lasts one month only, and the products change with every new drop.
Products from previous drops are not repeated, ensuring the experience always stays fresh and exciting.
